When Platforms Become Policy Infrastructure — Driving Practical Implementation

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Digital platforms are increasingly shaping how public policy is delivered in Malaysia and across Southeast Asia. In this insight, Dr. Wan Khatina Nawawi, Managing Director of EconWorks Advisory, reflects on the evolving role of platform-government collaboration, drawing on discussions from the Digital Platforms for Public Benefit roundtable organised by the Tech for Good Institute (TFGI) and PIKOM in November 2025.

The piece explores how platforms are becoming embedded in policy implementation, and why managing the balance between trust, accountability, and privacy is critical to building durable and scalable governance frameworks.

This article was originally published on the Tech for Good Institute (TFGI) website.

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